Webbit
Assistants that answer, capture and hand over.
We build assistants and agents for a defined task: answering approved questions, capturing enquiries and routing the conversation, with a clear route to your team.
What it covers
- Voice agents: Handle defined calls, qualify the request and transfer to a person by rule.
- Website and WhatsApp agents: Answer from approved content and collect context before a handoff.
- Internal knowledge assistants: Help staff find approved answers across documents and systems.
- Custom AI agents: A scoped agent built around one workflow and one approval boundary.
How it helps
- Customers get a prompt first response
- Your team receives enquiries with the context already captured
- Clear limits on what the assistant may say or do
Related services
Questions
Will customers know they are speaking to an AI?
We configure disclosure as part of the design, along with the rules for when a conversation is handed to a person.
Where do the answers come from?
From content you approve. We scope what the assistant can answer and what it must pass on.
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